Privacy Policy

Welcome to QleadAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing automation platform and services.

By using QleadAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

• Register for an account (name, email address, company name, password)
• Subscribe to a paid plan (billing address, payment information)
• Upload contacts to your account (contact names, email addresses, phone numbers)
• Create marketing campaigns and content
• Contact our support team

2.2 Information Collected Automatically

When you access our platform, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, campaigns created, emails sent)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from:

• Social media platforms when you connect your accounts
• Payment processors for billing purposes
• Analytics providers

We use the information we collect to:

• Provide our services: Operate and maintain your account, send campaigns, manage contacts
• Process transactions: Handle payments and send billing notifications
• Improve our platform: Analyze usage patterns, fix bugs, develop new features
• Communicate with you: Send service updates, security alerts, and support messages
• Marketing: Send promotional communications (with your consent)
• Legal compliance: Comply with applicable laws and regulations
• Security: Detect, prevent, and address fraud and security issues

We may share your information in the following circumstances:

• Service providers: Third-party vendors who help us operate our platform (cloud hosting, payment processing, email delivery, analytics)
• Legal requirements: When required by law, subpoena, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have given us explicit permission

We do not sell your personal information to third parties.

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

You can request deletion of your account and associated data at any time by contacting us at privacy@QleadAi.com.

We use cookies and similar technologies to:

• Essential cookies: Required for the platform to function (authentication, security)
• Analytics cookies: Help us understand how visitors interact with our platform
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Track advertising effectiveness (with your consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Row-level security for multi-tenant data isolation
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@QleadAi.com. We will respond to your request within 30 days.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with all service providers
• Compliance with applicable data protection frameworks

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Our platform may integrate with third-party services (e.g., social media platforms, email providers). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: